Quick Summary

  • Centralized enterprise output management with a web-based GUI
  • Support for multiple datastreams, transforms and device types
  • Extensive message, error and accounting logs
  • Pull Print/Follow Me Print for paper savings, security and flexibility
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InfoPrint Manager

We manage printing. Your customer manages everything else.

Information delivery throughout an enterprise can be complicated and costly. Just think about the variables, such as ERP and CRM applications, multiple platforms, unique line of business print workflows, different administration interfaces, security controls and changing geographical and user requirements.

InfoPrint® Manager, an enterprise output management (EOM) solution, can transform and simplify information delivery. It enables centralized control of printers, queues and jobs located anywhere on the network. And it works with mainframe, legacy and modern applications in multivendor production, distributed, Print On-Demand (POD) and SAP environments.

InfoPrint Manager for AIX® and InfoPrint Manager for Windows® are designed to unify your output infrastructure for maximum efficiency. They combine powerful industry-standard Advanced Function Presentation™ (AFP™) architecture, datastream transforms and output management capabilities. As a result, jobs can be transformed, printed, faxed, emailed, archived and reprinted.

InfoPrint Manager, the first certified SAP output management solution (SAP OMS), can be installed quickly with minor configuration changes. When you use InfoPrint Manager with IPDS™ devices, you can count on successful job completion, including automated reprinting, for mission-critical output.


  • Enables print administrators to manage enterprise print, freeing enterprise application administrators for other tasks
  • Delivers savings related to print server consolidation and IT infrastructure simplification
  • Allows enterprise-wide print to be brought under the control of managed print services
  • Supports applications like ERP and CRM in addition to mainframe and legacy print
  • Increases output security and savings with features such as Pull Print
  • Furnishes message, error and accounting logs to help you diagnose problems and provides audit tracking and accounting information for chargeback purposes
  • Offers optional, related software programs that let you seamlessly migrate from Xerox
  • LPS/Metacode applications to AFP, or convert AFP output into PDF output, which you can send as email attachments
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Centralized management

Simplify operations and lower total cost of ownership by managing and monitoring output systems through a web-based GUI that allows operators to easily view and manage printers, queues and jobs remotely from a browser anywhere in the network. The web view can be customized for each operator’s preferences. Users can start, stop, delete or move print jobs, or start, stop, back-space, forward-space or shut down printers.

User and operator notification

Improve productivity by delivering information about events occurring with print jobs or printers to users via e-mail, on-screen notifications or wireless devices. Customize the notification profiles for your jobs and printers so the appropriate people get the message and can respond quickly.

Intelligent document routing and scheduling

Increase the efficiency of operations by matching each print job to the right printer to help maximize productivity and reduce the cost of reprints. Jobs can be scheduled to destinations based on their size, resolution, printer model or media type. Jobs can be queued automatically to destinations that support their requirements, such as duplexing or other document formats.

Flexible configuration options

Leverage existing investments by setting up your print infrastructure to balance workloads across multiple printers. Streamlining overall printing and reducing job interruptions can improve the utilization rates of your printers—helping to lower your total cost of ownership. InfoPrint® Manager’s configuration options allow you to:

  • Cluster printers
  • Easily reroute jobs while replacing supplies or performing preventive maintenance
  • Hold jobs that fail and automatically disable printers with problems
  • Transform data and print concurrently
  • Save processed files for efficient reprinting or for printing multiple copies
  • Retry jobs automatically upon network failures
  • Support multiple input and output data streams
  • Send and receive faxes
  • ·Send documents electronically
  • Receive jobs from multiple locations and send them to a variety of locations and/or devices.
  • Archive and reprint documents

Varied job submission methods

Increase flexibility and scalability through the ability to receive jobs from multiple sources, including the Microsoft® Windows® desktop, Linux and UNIX servers and mainframe systems via the Download or Download Plus features of PSF for IBM z/OS®. Share printers between host and workstation applications to maximize productivity and leverage existing investments. Associate your existing fax solution with InfoPrint Manager and send faxes using familiar job submission methods.

Datastream transforms support

Manage output at the enterprise level to optimize efficiency without changing existing applications, datastreams or print commands. InfoPrint Manager includes datastream transforms that allow you to accept jobs from different applications and route them to the appropriate print devices, including Ricoh printers and other vendors’ printers.

The SAP print feature allows you to extend output management in an enterprise resource planning (ERP) environment by submitting SAP ABAP and OTF data to be transformed to AFP™ format and printed. Optional transforms let you convert legacy Xerox LPS/Metacode data into AFP, or convert AFP into PDF, which can be sent as email, stored in an archive or presented on the web.

Optional Pull Print/Follow Me Print

Increase paper savings, security and flexibility:

  • Pull Print causes authenticated jobs sent to InfoPrint Manager to be held in the print server until users request them to be released by re-authentication at the printer. Since these jobs are printed while users wait at the printer, they can be configured to print without banner pages to save paper. Uncollected jobs are deleted after a configurable retention period. Jobs are recorded for accurate chargeback purposes.
  • Follow Me Print allows users to submit jobs without specifying a target printer. When users are ready to collect a job, they authenticate at a printer configured for this type of printing, no matter where it is located, and the job is released for printing.

Web-based GUI

Simplify use and increase control with rich data visualization for managing and interpreting data on the screen:

  • Display multiple pods, or frames of information, move them around and size them.
  • Select certain columns of data to display and sort and filter them as needed.
  • Define personal settings, which you can save.
  • Search queues, destinations and jobs on multiple InfoPrint Manager servers.
The web-based GUI enhances Java-based GUI functionality by providing access from any supported browser.

Centralized point of recovery

Reduce the number of calls placed to the help desk for lost, missing or never-delivered documents. Centralized control makes it easy for the help desk staff to resolve problems faster.

Compatibility with managed print services (MSP)

Extend the benefits of MSP to enterprise application printing. When InfoPrint Manager is part of your output strategy, it can be used by the MSP team to:

  • Consolidate office print servers
  • Increase availability of the office print management solution
  • Improve productivity with automated processing, formatting and routing
  • Use one job management tool for all output devices
  • Eliminate dedicated output devices that support legacy applications or unique datastreams

High availability

Near 100 percent system availability is possible with the IBM® PowerHA® for AIX configuration that includes automated fail-over capabilities.

Virtualized configurations

InfoPrint Manager supports virtualized configurations, enabling a single virtualized environment to replace numerous physical servers and their management overhead. InfoPrint Manager is VMware®-certified (Windows®), and it supports IBM PowerVM® (AIX) and Microsoft® Hyper-V® (Windows).

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Product numbers:

InfoPrint Manager for Linux, AIX or Windows v4.4 (5648-F40)

Minimum hardware requirements:

Depending upon required capacity for printers and print workloads, a Linux, AIX or Windows Server® capable of running any of the operating systems listed below.

Software requirements:

InfoPrint Manager for AIX requires AIX Version 6.1 or 7.1.

InfoPrint Manager for Windows requires Microsoft® Windows Server 2008 Standard Edition, Windows 7, Windows 8 Professional, Windows 8 Enterprise, Windows Server 2012, Windows XP Professional.

InfoPrint Manager for Linux requires RedHat Enterprise Linux 6 or SUSE Linux Enterprise Server 11 Service Pack 2 or Service Pack 3. You can run InfoPrint Manager as a 32-bit application on a 64-bit Linux system.

Pull Print integration with Equitrac Office/Express version 4.2.4 or above.

Submission methods:

pdpr command line
InfoPrint Select
InfoPrint® Submit Express
InfoPrint Job Ticketer
lp, lpr, AIX enq and qprt
SAP applications
AFP™ Download Plus from Print Services Facility for z/OS®
AFP Download from Print Services Facility for z/OS

Features address enterprise requirements for:

  • Job, printer and queue management
  • Output load balancing
  • Notifications and alerts
  • Archive solution support
  • Device status monitoring
  • Production, distributed and POD output
  • Document delivery via email on AIX
  • Scalable workloads and control
  • Distributable workloads and control
  • Simple composition functionality without complex composition tools
  • Security
  • Mainframe integration
  • Job submission methods
  • Transforms

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InfoPrint® Manager is an enterprise output management (EOM) application that runs on an AIX® or a Windows® server. It consists of a number of system components, or objects, that control the processing of jobs through the system and send output to a target destination. The target destination can be a printer, a fax device, an e-mail address, or another downstream server. Objects include logical destinations to which jobs are submitted, and job default attributes and characteristics are applied if necessary. Logical destinations also can be used to enable printer pooling for workload balancing, which can be very important in optimizing system performance. Then, jobs are sent to a queue associated with that logical destination. A logical destination can be associated with one or more queues. The queue routes the jobs to the actual destination, which is usually a printer. These objects are configured and managed by the Server Administrator to optimize the management and performance of InfoPrint Manager. Although there are other ways of configuring the print flow, this is the most typical one.

InfoPrint Manager includes integrated data stream transforms. These are called automatically if the format of a job submitted to the system does not match the data stream capabilities of the target device (actual destination). Integrated transforms include PCL, Adobe® PostScript® and PDF to Advanced Function Presentation (AFP). SAP (OTF and ABAP formats) to AFP is an optional feature of InfoPrint Manager. Separate programs also can be licensed and integrated with InfoPrint Manager to convert legacy Xerox LPS/Metacode data and resources into AFP, or to convert AFP into PDF.

In addition, InfoPrint Manager includes a component that allows AFP jobs to be converted into PCL for printing. This component is not exactly a transform and may have some limitations for certain application data content.

After a job is sent to the target device, depending upon which output system is used, for example, the PSF output system for driving Intelligent Printer Data Stream (IPDS) printers, or another output system for non-IPDS printers, InfoPrint Manager receives information on job completion, number of pages, error conditions, etc., and records this information into logs on the server. These logs can be used to diagnose errors, to provide accounting information for user or department chargeback, or to provide an audit trail of a job for regulatory compliance.


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Next Steps

To place an order or ask a question regarding software and services, contact us or a reseller in your country/region.

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